Bricks & Clicks – the method that turned Diamante.ro into the leader of Romania's diamond jewellery market
The opening of the FIRESQ shop in a new location at 91-93 Calea Victoriei represents for SMIRNEOS&Co not only the consolidation of its position in the diamond jewellery market but also the confirmation of a successful business model: bricks and clicks.
Four years ago, SMIRNEOS&Co, owner of the FIRESQ brand and of the Diamante.ro website, decided to roll out across its shops in Constanța and Bucharest this system, which emerged in the early '90s as a consequence of the rapid growth of the internet. Clients who wish to purchase engagement rings or diamond wedding rings enjoy all the advantages this system has to offer. Shoppers who visit the physical locations have the chance to interact, through technology, with the entire online jewellery collection; they can configure the pieces they want themselves or under the guidance of a consultant. Bricks and Clicks also allows clients who order jewellery online to collect their order from the physical shop. “It was a business decision I will never regret. We have earned the respect of our clients, whom we have grown even closer to, and — I would say without exaggeration — even that of our competitors. We have proven that we are extremely serious in everything we have done for 23 years in Romania, and bricks and clicks has led us to cover an ever-growing segment of this demanding market,” says Marian Constantinescu, CEO of Diamante.ro/FIRESQ. In the field of internationally certified diamond jewellery, it is essential to maintain a relationship of trust between supplier and client, given the values involved, whether we are talking about diamond jewellery or about investments in diamonds. In either of these situations, this business model proves its worth both for the end client and for the manufacturer that offers the product alongside a wealth of after-purchase services and guarantees. Source WallStreet.ro/press releases: https://comunicate.wall-street.ro/bricks-clicks-metoda-care-a-transformat-diamante-ro-in-liderul-pietei-de-bijuterii-cu-diamante-din-romania-569
