Terms and Conditions

Diamond classification, classification reports, cut classification and terminology

Diamond certificates are documents issued by accredited and internationally recognized institutions and represent the unique fingerprint of the stone. At the same time it will offer you the possibility to confidently buy the diamond you want by ensuring that same is a genuine diamond. The certificate will contain a complete description of the diamond's quality and information about its cut, carat, clarity, color, measurements, polish, etc.

Color is evaluated by comparing it to the Gemological Institute of America’s color scale. The scale goes from D to Z, where D is the most translucent and most valuable, and Z goes towards yellow, having a lower value.

Clarity is an evaluation of every blemish or inclusion within or on the surface of the stone. The type and position of these inclusions determines the degree of clarity and value. The certificate will display a schema of the stone's inclusions. They are noted as follows: "crystals", "feathers", "pinpoints", "naturals", "scratches" and "clouds" among others. Because every diamond is unique, the sketch is like a fingerprint for identifying every particularity of the stone. Not all laboratories include details of the diamond's inclusions in the certificate.

Carat is the weight of the diamond. One carat is equivalent to 200 milligrams, or 0.2 grams. Measurements of the diamond are defined in millimeters.

Cut is not classified the same way by all laboratories. AGS for instance, ensures an evaluation of a diamond's cut on a scale from 0 la 10, where 0 is the cut with ideal proportions and 10 is the less remarkable cut. Other labs will define the Cut as "Excellent", "Very Good", "Good", "Fair" or "Poor". Diamond certificates might also include information about the diamond's depth percentage, surface percentage, table percentage, and general comments regarding symmetry and polish.

Smirneos & Co might use terminology frequently used in the industry for describing diamonds, such as "beautiful", "eye clean", "faceting", etc. However, these terms only express opinions that may change from time to time, depending on changes in classification techniques, equipment or interpretation.

All the diamonds we offer for sale are certified by international laboratories (GIA, IGI and HRD), as compensation for the fact that you are choosing a diamond without seeing it.

Smirneos & Co offers warranty for the quality of the jewelry sold.

Remember that a jewelry is a piece of adornment, not a mechanical assembly, while gold, even if it is a metal, does not possess the hardness of steel. As such, we are not to be held responsible for damage to jewelry due to excessive or careless wearing or improper storage.

Most products purchased online may be returned in 15 days. The product must be new, unused, unworn and accompanied by the original sale documents. Please pay attention to the non-refundable orders. All the details can be found by reading our Return Policy.

The warranty period is 2 years for all products purchased (including bespoke jewellery), as per local legislation. Smirneos & Co guarantees the qualities and physicochemical properties of their jewelery for a period of 2 years.

Smirneos & Co markets conflict-free diamonds

We care for our customers and for people working in the mining industry. Thus, Smirneos & Co fully supports The Kimberly Process, a process that has been endorsed by several diamond producing, importing and trading countries.

The diamonds we offer for sale are acquired from legal sources, not involved in conflict situations and in accordance with United Nations resolutions. Smirneos & Co guarantees that these diamonds are obtained from outside of any conflict zones, by having written and verbal guarantees from our diamond providers.

Confidentiality agreement

Smirneos & Co is a firm believer in the right to privacy and in upholding our client's image. Our primary objective is to offer our clients a secure online experience, which would not negatively affect their personal lives. In this respect we take every measure to make sure the information you supply to us is only used in the ways you have agreed with while making a purchase. We assure you that we will not collect any other personal information when you visit our website, other than those voluntarily provided by you, by the express manifestation of your will. Please read our full Privacy Policy.

Company details

• Smirneos & Co
• Ion Ratiu Street, number 194, floor 3
• Constanta - Romania
• Contact person: Corina Ciobotea
• Phone: +4 0784 888 222
• E-mail: [email protected]

Order duration

The delivery of an order can take up to 10 business days, counting from the moment we receive the advance payment. The advance payment consists of the full value of the purchased diamond, or half the value of the product in case of wedding bands and the other jewelry categories.

Payment methods

• Debit / Credit Card
• Bank Transfer / Deposit

Delivery

All purchased products are delivered to you by courier, with insured value. For shipments outside Romania, the insured shipping costs will be displayed before you place your order.

Drepturi de autor sau de proprietate intelectuala

Copyright © Smirneos & Co 2020. All rights to the entire content of this website are reserved. Do report infringement of copyright or intellectual property, contact us.

Conciliation

If you have any problems regarding an order, which doesn’t seem solvable through email or by the person you are talking to, you can contact Ciobotea Corina at +4 0784 888 222 for a free internal conciliation.

Final provisions

Smirneos & Co is constantly working to keep the information on this website up to date. Any information presented on this website or on any printed material created by Smirneos & Co, including emails sent by Smirneos & Co, may be modified or updated at any time, without prior notice. All products are sold on a first-come, first-served basis. Smirneos & Co is not responsible for any errors, changes, priority sales or information updates and may at any time make changes, deletions or modifications to its products or services without prior notice.

We will not intentionally display incorrect prices and all products are subject to first sale. Any of the images, or product descriptions, may contain publication/posting errors and will be changed without prior notice.

Smirneos & Co reserves the right to make any changes to the above provisions, as well as any changes to the www.firesc.com website, its structure or any other changes that may affect the site, without any prior notice to users being necessary in this respect. If any or the above provisions is to be found null or invalid, regardless of the cause, it shall not affect the validity of any of the other clauses.